I am a senior service manager in Digital Library Systems and Services (DLSS) at Stanford Libraries. In my role, I manage services, products and projects, and I also work as a product owner with software engineers, operations staff and designers for the digital library applications I help support. I am the service manager for Stanford’s Electronic Thesis and Dissertation Submission Program and Spotlight at Stanford - our digital exhibit platform. In addition, I am the DLSS Liaison to the GIS team and for map projects in collaboration with staff from the David Rumsey Map Center. I also manage numerous digital collection projects, in support of digitization and/or digital library content, preserving in the Stanford Digital Repository and bringing to light collections in SearchWorks and Spotlight at Stanford. I am the Product and Service Management team liaison to both the Libraries' Preservation Department and the Science and Engineering Resource Group (SERG).